Sunday, January 31, 2010

Welcome to Technical Writing Today

I've been a technical writer for ten years and have amassed a fairly impressive amount of knowledge. But what good is knowledge if it's not shared? The purpose of this blog is to share information with other tech writers with the goal of improving my own process and helping other tech writers.

First, a little background info! My degree is in English/Education. I went to college with the goal of becoming a journalist. I had worked for the Salem Evening News in high school and had this grand idea that once I got my degree, I would become a famous journalist! I didn't expect a lot of competition, but once I graduated, I soon discovered that there were a lot of us out there looking for a "big break."

After toiling away for several years, I gave up on my dream and took a job as a customer service rep. This led to purchasing and a job with a small software development firm in a suburb of Syracuse, New York. Then, the company's technical writer moved up and her job was posted. Why not, I thought. I bid on the job and convinced the powers that be that I could handle the job.

I started out editing existing documentation, but soon found myself developing documentation for a new product launch. Talk about jumping directly into the fire! It was a challenge, but from the start, the job felt right to me.

From this position, I moved on to a larger research and development company. This the led me to work for an international manufacturer of cooling products with whom I am still employed. Currently, I am developing and tagging illustrations for an interactive customer parts list. I love what I do and actually look forward to going to work every day. Now, how many people can say that!

I'm excited about sharing my experience in this blog and hope to develop a network of other tech writers who can share their own experiences with me! Let's get started, shall we!